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May
10
New Support System
Posted by Jason A on 10 May 2011 09:11 AM

We've just launched a new help desk system that we hope will help us track customer issues with greater ease and efficiency. Our aim is to provide a superior customer support experience and we're hoping that this new tool will be useful for us and also help keep you informed as we work on assisting you with your support requests.

No account registration is required! To create a support request click on the "Submit a Ticket" button above. If you'd like to chat live with one of our representatives please click the "Live Support" button to the left if the status says "Online". As always, you can also reach us by phone at 877-835-5617.

We appreciate your business and hope to make your shopping experience wonderfully simple.


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May
10
We have an active and populated Knowledgebase!
Posted by Jason A on 10 May 2011 08:50 AM
Need some quick help?  Check out the Knowledgebase, it has articles populated with solutions to our customers most common problems.
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Help Desk Software by Kayako fusion